Shipping policy
📦 Shipping Policy
Order Processing Time:
All orders are processed within 1–3 business days. Orders are not shipped or delivered on weekends or holidays.
Shipping Times:
We offer worldwide shipping. Estimated delivery times are as follows:
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USA: 7–15 business days
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UK & Europe: 7–20 business days
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UAE & GCC: 10–20 business days
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Other countries: 10–25 business days
Please note: these timeframes are estimates and may vary depending on your location and item availability.
Shipping Rates:
Shipping is calculated at checkout. We occasionally offer free shipping promotions, which will be clearly stated on the product or checkout page.
Tracking Information:
You will receive a confirmation email with a tracking number once your order has been shipped. Please allow up to 5 days for the tracking info to update.
Lost or Delayed Shipments:
If your order hasn’t arrived within 30 business days, please contact us at support@merzuvo.com and we’ll assist you in resolving the issue or issuing a replacement.
Customs & Duties:
We are not responsible for any customs or duty fees applied to your order. All fees imposed during or after shipping are the responsibility of the customer.
Contact:
If you have any questions about your order or shipping, please contact us at support@merzuvo.com